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    SHIPPING

    Orders fulfilled on…

    • Mondays are processed and shipped by carrier on Tuesday.
    • Tuesdays are processed and shipped by carrier on Wednesday.
    • Thursdays are processed and shipped by carrier on Friday.
    • After Sabbath Saturday are processed and shipped by carrier on Monday.

    Domestic Shipping Times

    • Priority Mail – shipping in 1-3 business days.
    • First-Class Mail – mail in 1-3 business days.
    • Media Mail – mail in 2-8 business days.

    International Shipping Times

    • Priority Mail – mail in 6-10 business days.
    • First Class Mail – main in 6-10 business days.

    RETURNS

    We want you to be completely satisfied with your purchase. If you are unhappy for any reason, we accept returns for refunds and exchanges within 30 days after your order has been fulfilled. All items must be unworn and unwashed in original condition. Customers will be responsible for shipping and handling charges to return the item. If the package does not reach us safely, we will not be able to complete the refund. Please make sure you get tracking on your returns so that proof of delivery can be verified. No returns or exchanges after 30 days.

    Send us an email at returns@originalroyalty.com to begin the return process. Please include your order number in the package so that we may find your request in our system. 

    Our Return Address: (*only for returns)

    Original Royalty
    941 McLean Avenue Box 150
    Yonkers, NY 10704

    REFUND:

    Store credit will be issued to returns received after 30 days.

    For credit card payments, please allow 5-10 business days for payment to reflect back into your account.

    For PayPal payments, please allow 1-2 business days for payment to reflect back into your account.

    EXCHANGES:

    We accept exchanges within 30 days after your order was delivered to you. If you wish to return an item that was already exchanged, you can only be provided with store credit if we receive item within 30 days.

    UNDELIVERED SHIPMENTS:

    In the instance that USPS tracking states that your package has been delivered but you have not received your items, please email us at info@originalroyalty.com. Once the package is in the hands of the USPS, they become liable for the safe delivery of your items. If a package isn’t properly delivered, upon notification from the customer, we will open up a case with the USPS. Please allow 2 weeks for us to investigate and arrive at a resolution. If you do not receive your order within the 2 weeks of investigation, we'll provide you with the option of either reshipping your order or giving you store credit. A refund will not be issued.